Online Banking FAQs

A - Simply click on "Sign Up Now" and complete the printable application. Your application can be mailed, faxed, or dropped off at any of our Branch Locations.

A - Your Customer ID is a 6 - 20 character combination comprised of letters, numbers, and symbols. You create a unique Customer ID during your initial logon.

A - Your Password was created during your initial Online Banking setup. You can change this password at anytime by accessing User Options within Online Banking. If you can not remember your password, you must call the Bank during normal business hours to reset your account.

A - For security reasons, three invalid login attempts will lock your Online Banking account. You can access the Forgotten Password  feature to reset your password by answering security questions to validate your identity. 

A - Your account information is provided in "real time" which reflects the most up to date information available.

 

A - Yes, with Online Banking, you have access to your account information 24 hours a day, 7 days a week. Up to 3 months of history is available to you.

A - Yes. Many screens have a "Printer Friendly" button.

A - You can tell by looking at the address of the site. If it is a secure site the "http" will be followed by an "s." Also, a padlock will show in the bottom bar of the window.