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Operations Risk Manager

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Career Details

Full-Time Newburyport, MA Posted on 7/23/2019

Our Compliance and Risk Management Team is recruiting for an experienced:  

Operations Risk Manager

Position Summary - This individual will assume responsibility for assisting in the development, implementation and administration of the Bank’s risk management and information security programs.
Essential Duties & Responsibilities:  

1. Administers the Bank’s Vendor Management Program. Assists in the completion of vendor assessments. May work directly with the vendor to ensure that all necessary information is received, up to date and properly completed.      

2. Facilitates technology and customer information (includes GLBA) related risk assessments using the Bank’s risk assessment tools. Tracks the receipt of required documentation from departments and vendors needed in the completion of assessments. Provides system reporting to management.      

3. Serves as the Administrator for the Bank’s risk management system by updating and editing system (all user activity) and module content, training users on system and organizational content.      

4. Participates in the Risk and Compliance Committee. May present assessment results to the Committee.      

5. Serves as coordinator for the Bank’s Business Continuity Program. Facilitates the annual update process for department Business Continuity Plans and Business Impact analysis. Serves a liaison with IT and other departments to coordinate testing activities.      

6. May assist management with the activation of business continuity related activities and communications during inclement weather and disaster related events.      

7. Prepares reporting of Business Continuity test and actual event issues and status of outstanding test issues for management.        

 8. Maintains knowledge of vendor management, business continuity, and information security including FFIEC guidelines/examination procedures and FDIC Financial Institution Letters. Provides recommendations to enhance programs as appropriate.        

 9. Coordinates updates to policies and procedures as requested.      


1. Minimum of Bachelor’s Degree or equivalent plus a minimum of one – five years of risk management experience in the financial services industry required. Prior experience with vendor management and business continuity processes and procedures in addition to a working knowledge of bank operations a strong plus.      

2. Willingness to obtain a professional designation/certification in the areas of vendor management, business continuity and or information security a plus.      

3. Knowledge of, or willingness to obtain, FFIEC, FDIC and state regulations relating to vendor management, business continuity, consumer privacy and information security a plus.      

4. Ability to work independently, with minimal management oversight, work on multiple projects and meet due dates and effectively communicate and present to committee level groups.      

5. Demonstrated ability and willingness to work in a changing environment.      

6. Demonstrated willingness and commitment to continuing education and attends compliance conferences relating to job responsibilities.      

7. Active participation in ongoing training to stay current with related rules and regulations.      

8. Effective communication skills both verbal and written.      

9. Ability to work effectively throughout the organization both independently and as a team member.      

10. Ability and willingness to travel for training, meetings and conferences in order to stay current with regulatory trends, as well as to other business sites.      

11. Demonstrated knowledge of Microsoft applications including: Word, PowerPoint, and Excel, and expertise with utilizing the Internet for research purposes.      

  Member FDIC Member DIF EOE/Disabilities/Veterans Equal Housing Lender 
Bank NMLS#413282