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Interactive Teller Machines

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Speak with a Virtual Banker during—and after—business hours.

Newburyport Bank has introduced interactive teller machines (ITMs) as another way to serve you well. Our new terminals add more convenience and efficiency to your banking experience, without losing sight of that personal connection. Real-time video interaction lets you take care of banking business on your schedule with the benefit of a guide at your side.

What is an ITM?

An ITM looks like an ATM, only there’s special technology that allows you to connect via video with a Virtual Banker. It’s a blend of modern technology and local, personalized service.

Additional features of an ITM include:


A video camera to have conversations with a Virtual Banker


A coin dispenser for distributing different denominations of coins


An ID scanner to verify your identity

A signature pad for you to offer your signature if needed.


Bank at our ITMs after hours (and during branch hours, too) with a Virtual Banker on the screen to guide you.

Monday-Friday, 7:00 a.m. – 7:00 p.m.
Saturday, 11:00 a.m. – 5:00 p.m.

How it works

When you’re at the ITM, you can do your regular banking that you’d do at an ATM. If you need something more, select Virtual Banker on the screen and follow the prompts to speak with one. Our Virtual Bankers can assist you with most of your banking needs.

Why use an ITM?

  • Benefit from human interaction at the terminal.
  • Communicate in real-time with a Virtual Banker.
  • Get help with more complex banking needs.
  • Receive bills of any denomination and change.
  • Available during—and after—business hours.

Our Locations

Lending Center 43 Main Street
Amesbury, MA
Main Office 63 State Street
Newburyport, MA
Dover 836 Central Avenue
Dover, NH

Meet Our Virtual Bankers


Shannon Sachetti

Virtual Banker

Shannon looks forward to seeing our customers through their daily banking needs with the help of this newest technology. When she isn’t taking amazing care of you, she’s doing other things she loves—like watching her son play football, walking, and working out at the gym. She has been with Newburyport Bank since 2020.


Liz Moulton

Virtual Banker

A familiar face at the branch, Liz has been with Newburyport Bank for eight years. She’s excited about extending her service reach with this new technology. Another way Liz reaches others is through a Christmas display at her home. She, along with her husband and two children, put up so many decorations, they’ve had more than 700 cars drive by in just one night.  


Laurie Aspinwall

Virtual Banker

In the several years that Laurie has worked for Newburyport Bank, she's enjoyed seeing her customers face-to-face, and helping them with their banking needs. Now she's excited to offer the latest and greatest technology solutions. When not at work, Laurie enjoys hanging out with her two yellow labs and riding her electric bicycle.  


Aidan Higdon

Virtual Banker

Aidan looks forward to introducing our customers to new and exciting technologies that our bank is using. He's been with the Newburyport Bank since October 25, 2021. He's produced music for artists all over the country and had his music pressed on vinyl and sold across the world. He also loves to travel.