Port City Glass has been a family-owned business for three generations, and for President Michael LaPerriere, relationships are everything, especially when it comes to banking.
“When I opened Port City Glass in 2012, I was starting fresh as a new business owner. I was introduced to the bank through a trusted referral, and from day one, the relationship just clicked. Everything moved quickly and smoothly with truck loans, lines of credit, business and personal accounts. Most of it was handled by email, and things got done in hours, not days. As a small business owner wearing a lot of hats, that kind of responsiveness matters.”
As the business grew, so did the partnership. Michael works closely with his relationship manager, Amanda Kelcourse, who makes banking simple and personal, often bringing paperwork directly to him and stepping in proactively when challenges arise.
“We do a lot of high-end commercial glazing, and getting paid by contractors can be unpredictable. When accounts receivable became a real issue, I called the bank, explained the situation, and they helped me with short-term financing that truly saved my business. They didn’t just support me, they dug me out of a hole and gave me peace of mind during a stressful time.”
That support helped Port City Glass weather industry volatility, recover from post-COVID disruptions, and secure nearly $1 million in new projects in the first quarter alone.
“Some competitors didn’t survive the market swings. Having a bank that understands your business and stands with you during tough times makes all the difference. We’re open, honest, and work as a team, with my bank, my employees, and my suppliers. That’s how we’ve stayed strong.”
Looking ahead, Michael is focused on growth, stability, and preparing the business for the next generation with his son and nephew now work alongside him.
“The future looks bright. We have a strong backlog of work and the best team I’ve ever had. My bank will continue to play a critical role in helping us grow responsibly and stay ready for whatever comes next.”
Let’s Grow What You’ve Built
Just like the businesses you’ve read about, your journey is uniquely yours—but you don’t have to navigate it alone. At Newburyport Bank, we partner with local businesses to provide thoughtful guidance, personalized service, and solutions designed to help you succeed. View our products and services to see how help your business.