Privacy Policy
The notice includes information on our practices in protecting the confidentiality of your personal information. We are committed to treating your information responsibly. We may revise our privacy practices at times and will issue a revised notice as required by law.
| FACTS | WHAT DOES Newburyport Bank DO WITH YOUR PERSONAL INFORMATION? |
|---|---|
| WHY? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| WHAT? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
|
| HOW? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Newburyport Bank chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Newburyport Bank share? | Can you limit this sharing? |
|---|---|---|
| For our marketing purposes – to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates’ everyday business purposes – information about your transactions and experiences | Yes | No |
| For our affiliates’ everyday business purposes – information about your creditworthiness | Yes | Yes |
| For our affiliates to market to you | No | We do not share |
| For non-affiliates to market to you | Yes | Yes |
To Limit Our Sharing
- Newburyport Bank call toll-free 844.639.3483
- Mail the form (click here)
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions?
Call 1.844.639.3483
Who is providing this notice?
Newburyport Bank
How does Newburyport Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use
security measures that comply with federal law. These measures include computer
safeguards and secured files and buildings. We maintain physical, electronic, and
procedural safeguards to reasonably ensure the confidentiality of your information. We monitor new technology and upgrade our systems as needed to best protect your information.
How does Newburyport Bank collect my personal information?
We collect your personal information, for example, when you
- Open an account or deposit money
- Pay your bills or apply for a loan
- Use your debit card to perform a transaction with us and others
We also collect your personal information from others, such as credit bureaus and other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
- Sharing for affiliates’ everyday business purposes—information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account – unless you tell us otherwise.
Mobile Banking Application Privacy Notice
Newburyport Bank’s Mobile Banking application is provided through our digital banking service provider, Candescent. When you use our Mobile Banking app, certain information may be collected and used to provide banking services, maintain security, prevent fraud, and improve the performance of the application.
Information We May Collect Through the Mobile App
Depending on the services you use and the permissions you grant on your device, the Mobile Banking app may collect:
- Device information, including operating system, device type, unique device identifiers, and mobile network information.
- Log and usage information, including app activity, access times, and diagnostic information.
- Location information, when enabled by your device settings and required for specific services or fraud prevention.
- Information submitted through mobile banking features, such as mobile check deposits, secure messages, alerts, and account servicing requests.
- Camera access, photo access, or biometric authentication features when you choose to use those services.
How Information Is Used
Information collected through the Mobile Banking app may be used to:
- Authenticate your identity and provide access to your accounts.
- Process transactions and deliver requested banking services.
- Detect, prevent, and investigate fraud, unauthorized access, and other security concerns.
- Maintain, troubleshoot, and improve the functionality, performance, and security of the Mobile Banking app.
- Comply with applicable legal and regulatory requirements.
Mobile Device Permissions
The Mobile Banking app may request access to certain features of your device, such as the camera, location services, contacts, notifications, or biometric authentication. Access is used only to support the functionality you choose to use and may be managed through your device settings.
Third-Party Service Providers
Newburyport Bank works with trusted service providers, including our digital banking platform provider, to support Mobile Banking services. These providers may process information on our behalf and are contractually required to safeguard customer information and use it only for authorized business purposes.
Your Choices
You may limit certain data collection by adjusting your mobile device settings, including location services, camera access, notifications, and biometric authentication. Disabling certain permissions may affect the availability or functionality of some Mobile Banking features.
For additional information about how Newburyport Bank protects your personal information, please refer to our Privacy Policy and Security Center.
Definitions Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
- Newburyport Bank
- Pentucket Bank
- River Run Services, LLC
- Rollstone Bank & Trust
Non-affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
- Nonaffliates we share with can include insurance companies, direct marketing companies, Certified Public Accountants and financial planners.
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
We may enter into joint marketing agreements with other financial services companies to offer you products and services, such as credit cards, that we do not otherwise provide on our own.