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Lost or Stolen Debit/ATM Card

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Use These Numbers to Report a Lost/Stolen Card

To report a lost or stolen ATM/Debit Card please call:

  • During business hours: 978-462-3136
  • After business hours: 1-855-961-1602

Traveling and Using Your Debit/ATM Card

Please contact us by phone (978-462-3136) or email ( if you plan on travelling outside of the New England Area. Include the following information in your message:

  • Name of travelers
  • Dates of travel
  • Location of travel

Please do not include any account numbers or any other sensitive material.

We take pride in being diligent in preventing ATM and Debit Card fraud. We are alerted daily of suspicious transactions for all accounts. Therefore, it is very important to contact us if you are traveling and planning to use your ATM or Debit Card so we can make sure all activity is legitimate.

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